IF the above return policy is met, you may exchange your unused package in new and unused condition for another item, equal to the cost of the returned package minus $ 5.00 for shipping/handling of your exchange by Standard Mail in the USA.
IF the above return policy is met, you may exchange your unused book in new and unused condition for another item equal to our cost of that book minus $ 5.00 for shipping/handling of your exchange by Standard Mail in the USA.
Exchange items will be shipped from our facility on work days, Mondays - Thursdays, within 10 days of receipt of the exchange.
IF your return is an unused package (ordered in error), returned to us in the same new and unused condition as sent to you, we will issue you a refund equal to the cost of the package minus a $10.00 handling/restocking fee.
IF your return is an unused book (ordered in error as part of a package), returned to us in the same new and unused condition as sent to you, we will issue you a refund equal to our cost of the book minus a $10.00 handling/restocking fee.
This is NOT a “buy back” program for used books.
Any refund will be issued 10 days after our receipt of the return in new and unused condition if the return was made within 30 days of the client’s receipt of the original order. Any refund will be issued:
1) through PayPal, for Phone and Web Site orders, less handling/restocking
2) by check for orders paid by check or money order