Lab Area:  Supervision • Administration (renewal)

  ►  EXPIRES:  Jan. 31, 2021

This course meets the RENEWAL requirement for:

• Florida’s 1-hour minimum requirement
• ASCP's  3-points (towards the 10-point minimum requirement) for those licensed as a DLM

    OR

• ASCP's remaining points in other lab area interest, for non-DLM licensees

• Other national and/or state license needs

This course includes discussing behaviors of difficult people, causes of poor self-esteem, and coping skills to resolve difficult situations encountered with difficult people.  

Article used: "Coping With Difficult People", by Florida Excell, 2013  (24 pages).   

Total of 3-hours / 3-points in:

• Supervision • Administration (renewal)  

 ► N O T E:  This IS an ONLINE course for $30.00, which includes:  

• The above article + the quiz (via the e-mailed access link)  &  immediately print the Certificate of Completion (upon scoring 70% or greater).